Team Operations Tracking
A better approach to BPM
Automate Team Processes
Automate custom team workflows to streamline operations and maximize team collaboration.
Track Business Objects
Track any business data with full custom fields, workflows, and automations – no more Excels.
Centralized Cloud Workspace
Share critical data and run team processes in one central place in the cloud.
Data & Process Control
Take control of the data and processes your team uses and work exactly the way you want.
Why You Absolutely Need TeamTracks?
TeamTracks is a proven framework for defining and automating custom team processes and the data they track and manage.
Better yet, TeamTracks is a no-code web application that lets you build team processes in record time without programming, and deploy those processes in one shared place in the cloud.
Because teams that know what to do and how are happy teams…
A more practical BPM
Flowcharting process decisions doesn’t really help smart teams do their work. Helping teams track their work and all related data business objects, the way they actually work, does. Let us show you a new approach to BPM – Team Operations Tracking (TeamOps)
Talk to a TeamTracks Professional
Teams, Tracks, and Role-Based Access
A track is any business data object that your team needs to track. Tracks are a combination of deep custom data + workflow + automations.
Custom Data
Define the custom fields for any business data object, with multiple screens, lists, reports and charts to gather, organize and track all the custom data for your team.
Workflow
Set up the states any business object goes through, add and change them anytime, and work exactly the way your teams want.
Automations
Automations bring workflows to life. Create custom rules and escalations and automatically send emails, change states, create objects and more.
Role-Based Access
Control access to track data, down to the field level. Team members see and edit the data relevant to their role to focus their work, and allow tracks to be shared within and across teams.
Team Interface
Team members can see and manage their work with powerful navigation tools to select the tracks they follow and run lists, reports and charts. In real time they can also see messages and alerts received, as well as session history.
Customer/Client Interface
Easily set up a portal for your customers where they can submit requests and see their status. Customers can also add attachments, edit requests and run select reports and charts.
Book a Demo
Want to see how TeamTracks will give you control over how your team works and make them successful? Sign up for a customized walk-through.
Book a Demo
Pricing
Starter
for individuals and small teams
Per Team Member
Functionality
Maximum number of Teams
Maximum number of Track Types
Maximum number of Licenses
Maximum number of Client Dashboards
Training
Technical Support
Other available addons
(contact us for specific pricing)
Pro
for cross-collaboration teams
Per Team Member
Functionality
Maximum number of Teams
Maximum number of Track Types
Maximum number of Licenses
Maximum number of Client Dashboards
Training
Technical Support
Other available addons
(contact us for specific pricing)
Process Consulting
API
Enterprise
for organizations with advanced needs
Per Team Member
Functionality
Maximum number of Teams
Maximum number of Track Types
Maximum number of Licenses
Maximum number of Client Dashboards
Training
Technical Support
Other available addons
(contact us for specific pricing)
White label Client Dashboards
SSO (Single Sign On)
Track Anything
TeamTracks can be used for Tracking Processes on custom data objects with full custom data, custom workflows, and automations.
- RMA Tracking
- Product Returns Tracking
- Service Requests Tracking
- Product Recall Tracking
- Engineering Change Request Tracking
- QA Corrective Action Tracking
- QA Preventative Action Tracking
- Sales Lead Tracking
- Sale Pipeline Tracking
- Customer Support Ticket Tracking
- Software Dev Bug Tracking
- Software Dev Enhancement Tracking
- Licensing Tracking
- Task Tracking
- …And more
- RMA Tracking
- Product Returns Tracking
- Service Requests Tracking
- Product Recall Tracking
- Engineering Change Request Tracking
- QA Corrective Action Tracking
- QA Preventative Action Tracking
- Sales Lead Tracking
- Sale Pipeline Tracking
- Customer Support Ticket Tracking
- Software Dev Bug Tracking
- Software Dev Enhancement Tracking
- Licensing Tracking
- Task Tracking
- …And more
Central Repository of Data
TeamTracks can be used to gather, organize, and share Reference Data Objects used by the team in their Tracking Processes.
- Leads
- Opportunities
- Contacts
- Companies
- Clients
- Agreements
- Contracts
- Sales Collateral
- Sales Email Templates
- Support Email Templates
- Knowledge Base
- Inventory
- …And more
- Leads
- Opportunities
- Contacts
- Companies
- Clients
- Agreements
- Contracts
- Sales Collateral
- Sales Email Templates
- Support Email Templates
- Knowledge Base
- Inventory
- …And more
